Terms and Conditions

1. Services and Term
1.1. Services

The Company agrees to provide personal training services ("Services") to the Client as described in the agreed-upon training package (e.g., number of sessions per week/month) outlined in the attached Service Confirmation Form.

1.2. Term

This Agreement shall commence on the start date specified in the Service Confirmation Form and shall continue for the fixed period specified therein, ending on the corresponding end date.

2. Payments and Refunds
2.1. Payment

The Client agrees to pay the Company the fees specified in the Service Confirmation Form according to the payment schedule outlined therein.

2.2. No Refunds Policy

All payments made to Bodycamp for personal training services are non-refundable. The Company does not offer refunds for cancelled, unused, or partially used training packages or services under any circumstances, including early termination by the Client, except where explicitly required by mandatory consumer protection law.

3. Scheduling and Cancellations
3.1. Rescheduling and Cancellation

The Client must provide a minimum of twenty-four (24) hours' advance notice to the Trainer for any desired rescheduling or cancellation of a confirmed personal training appointment.

3.2. Late Cancellation/No-Show

If the Client cancels or attempts to reschedule an appointment with less than twenty-four (24) hours' notice, or fails to show up for a scheduled appointment ("No-Show"), the Client will forfeit the session, and the session will be deducted from the Client's package or treated as completed.

4. Right of Withdrawal ("Bedenktijd") and Contract Termination
4.1. Right of Withdrawal ("Bedenktijd")

The Client has a period of fourteen (14) calendar days starting from the date of signing this Agreement (the "Bedenktijd") during which the Client may withdraw from this Agreement without penalty by providing written notice to the Company. Any services rendered during this period will be charged at the standard rate.

4.2. Termination After Bedenktijd

After the 14-day Bedenktijd has expired, the Client is obligated to fulfill the remainder of the agreed-upon Term. The Agreement cannot be ended early by the Client during the Term, except under the limited and specified conditions outlined in Section 4.3.

4.3. Exceptions for Early Termination

The Client may only terminate this Agreement before the specified End Date under the following exceptional circumstances, provided verifiable written proof is submitted to the Company:

Medical Grounds: Submission of a signed letter from a licensed doctor or physiotherapist confirming an injury or serious illness that permanently prevents the Client from safely participating in physical training for the remainder of the Term.

Relocation: Submission of official municipal registration or deregistration documents proving the Client is moving to another country.

5. Contract Renewal
5.1. Non-Termination Notice

The Client must provide written notice of their intention to not renew this Agreement on or before the 24th day of the final month of the current Term.

5.2. Automatic Renewal

Failure by the Client to provide the required non-renewal notice by the deadline specified in Section 5.1 will result in the automatic renewal of this Agreement for a period equal to the original Contract Duration. The terms and conditions of the renewed contract will be those in effect at the time of renewal.

6. Client Responsibility
The Client acknowledges and agrees that they are responsible for their own health and safety during training sessions. The Client represents that they are physically fit and have no medical condition that would prevent their participation.